
Author, speaker, and patient advocate
Every patient deserves a voice. Every health company needs to hear one. Advocacy for the people in the waiting room. Strategy for the people building what they’re waiting for.
Ilana Jacqueline has spent her career making healthcare listen to patients—and teaching patients how to make themselves impossible to ignore.
A two-time author, patient advocate, healthcare consultant, speaker, and creator, Ilana has spent more than 15 years working on both sides of the healthcare conversation: helping patients navigate the system while helping the industry better understand, reach, and earn the trust of the people it serves.
Today, she works full-time as an independent consultant, advising pharmaceutical companies, healthcare organizations, agencies, startups, and advocacy groups on patient engagement, influencer and creator strategy, community trust, social listening, and healthcare communications—bringing both deep industry experience and the perspective of someone who has spent a lifetime navigating complex chronic illness herself.
That perspective has also built a social community of more than 180,000 people, with videos reaching millions of viewers across conversations about medical gaslighting, chronic illness, disability, women’s health, patient advocacy, and the often absurd realities of navigating the American healthcare system.
Ilana is the author of two books, Surviving and Thriving with an Invisible Chronic Illness and Medical Gaslighting: How to Get the Care You Deserve in a System That Makes You Fight for Your Life. Her work has taken her from viral videos and brand partnerships to keynote stages, documentaries, national media, podcasts, and healthcare conferences.
Alongside her consulting practice, Ilana speaks, partners with healthcare and consumer brands, appears as a subject-matter expert, and creates patient-first media that makes complicated healthcare conversations accessible, actionable, and difficult to ignore.
Patients come to Ilana to become smarter, more prepared advocates for themselves. Healthcare companies come to her when they’re ready to understand those patients better.

Ilana Jacqueline is a speaker, author, patient, and advocacy strategist whose journey to a rare disease diagnosis forced her to face a lifetime of medical gaslighting.
Patients don’t trust healthcare companies by default — they trust people who’ve lived it. That’s where I come in. I partner with pharma, biotech, medical device, and consumer health brands on campaigns that actually resonate, from short-form video and patient-centered storytelling to casting influencers for 150+ pharma campaigns. And for founders and CMOs who need more than a campaign, I work as a fractional strategist and Chief of Staff — sitting between your boardroom and the patient community to help you build the trust of the patients you’re trying to reach.

Her DM’s are always open and her videos are always responding to questions from followers like you. Check her out on TikTok, YouTube, and Instagram.